Development of knowledge management strategy in practice: a case study

Christian Begon, Nelly Todorova

Resumo


Knowledge management aims to utilise organisational intellectual assets to increase productivity, value and competitiveness. Current research recognizes that one of the major predictors of knowledge management success is the alignment between business strategy and knowledge management strategy and subsequently the choice of information technology supporting these two strategies (Earl 2001, Binney 2001). One approach to aligning knowledge management and business strategies is to add a knowledge dimension to common strategy tools. There are many frameworks that have been developed by researchers but managers in organizations find it difficult to apply them in practice (Earl 2001).


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